Terms and conditions:

Please read these terms carefully before placing your order using the ‘online payment’/ or ‘cash on delivery’ facility. Using the ‘online payment’ / or ‘cash on delivery’ facility on this website indicates that you are agree with these terms. If you have any doubt regarding these terms and conditions, please do not use this facility.

All payments are subjected to the following terms & conditions:

All of our products are in frozen state and highly perishable products. To keep the product fresh, it is required to store at a certain temperature mentioned in our product packages. Read the product storing instruction carefully. We bear no responsibility in caseof spoiling the product due to temperature variation.

As our products are highly perishable, we are not accepting return of our products except for quality issues. Quality issues will be marked if it is bring to our notice within three hours of delivery of the products.

All the products prices quoted are in Indian Rupees.

In case after cutting and dressing, if a fish size exceeds the unit size, we will prepare an additional bill for the extra weight and intimate the customer. If the customer agrees to pay the extra amount, we will dispatch that in the package. The extra bill can be paid by cash by the customer on delivery or can be viewed and paid online from customer dashboard.

In same way if the fish weight becomes less than the unit size, we will issue same value coupon to the customer which can be redeemed in any next purchase, and will intimate the customer also for the same.

In case of exceeding the size than ordered and the customer disagreed to pay the extra amount, we will provide him the next available size smaller than his order and will issue same value coupon of the difference to compensate (in case of online paid) or regenerate the bill by giving discount (in case of COD). Customers are bounded to abide by all the rules, and / or if customers are disagreeing with our above policy, they are requested to not place the order. We will always co-operate with our customers & they are requested to completely abide by with our rules & regulations / policy.

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and FISHPANNA (“Company”, “we”, “us”, or “our”), concerning your access to and use of the www.fishpanna.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Website”). You agree that by accessing the website, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the website after the date such revised Terms of Use are posted.

The information provided on the website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The website is intended for users who are at least 13 years of age. All users who are minors in the juridiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the website. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the website.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the website “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the website, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the website, the Content and the Marks.

USER REPRESENTATIONS

By using the website, you represent and warrant that: (i) all registration information you submit will be true, accurate, current, and complete; (ii) you will maintain the accuracy of such information and promptly update such registration information as necessary; (iii) you have the legal capacity and you agree to comply with these Terms of Use; (iv) you are not under the age of 13; (v) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the website; (vi) you will not access the website through automated or non-human means, whether through a bot, script, or otherwise; (vii) you will not use the website for any illegal or unauthorized purpose; and (viii) your use of the website will not violate any applicable law, rules or regulations.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).

USER REGISTRATION

You may be required to register with the website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, absence, or otherwise objectionable.

PROHIBITED ACTIVITIES

You may not access or use the website for any purpose other than that for which we make the website available. The website may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the website, you agree not to do:

     

    • Systematically retrieve data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
    • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
    • Circumvent, disable, or otherwise interfere with security-related features of the website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the website and/or the Content contained therein.
    • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the website.
    • Use any information obtained from the website in order to harass, abuse, or harm any sensible feelings or another person.
    • Make improper use of our support services or submit false reports of abuse or misconduct.
    • Use the website in a manner inconsistent with any applicable laws or regulations.
    • Engage in unauthorized framing of or linking to the website.
    • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the website.
    • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
    • Delete the copyright or other proprietary rights notice from any Content.
    • Attempt to impersonate another user or person or use the username of another user.
    • Sell or otherwise transfer your profile.
    • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
    • Interfere with, disrupt, or create an undue burden on the website or the networks or services connected to the website.
    • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the website to you.
    • Attempt to bypass any measures of the website designed to prevent or restrict access to the website, or any portion of the website.
    • Copy or adapt the website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
    • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the website.
    • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the website, or using or launching any unauthorized script or other software.
    • Use a buying agent or purchasing agent to make purchases on the website.
    • Make any unauthorized use of the website, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
    • Use the website as part of any effort to compete with us or otherwise use the website and/or the Content for any revenue-generating endeavour or commercial enterprise.

    USER GENERATED CONTRIBUTIONS

    The website does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the website, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the website and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the website Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

       

        • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.

        • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the website, and other users of the website to use your Contributions in any manner contemplated by the website and these Terms of Use.

        • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the website and these Terms of Use.

        • Your Contributions should not be false, inaccurate, or misleading.

        • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

        • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).

        • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.

        • Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.

        • Your Contributions do not violate any applicable law, regulation, or rule.

        • Your Contributions do not violate the privacy or publicity rights of any third party.

        • Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.

        • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;

        • Your Contributions do not include any offensive comments that are connected to race, politics, illiteracy, national origin, gender, sexual preference, or physical handicap.

        • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

      Any use of the website in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the website.

      CONTRIBUTION LICENSE

      You and the website agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

      By submitting suggestions or other feedback regarding the website, you agree that we can use and share such feedback for any purpose without compensation to you.

      We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the website. You are solely responsible for your Contributions to the website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

      GUIDELINES FOR REVIEWS

      We may provide you areas on the website to leave reviews or ratings. When posting a review, you must comply with the following criteria: (i) you should have first-hand experience with the person/entity being reviewed; (ii) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (iii) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (iv) your reviews should not contain references to illegal activity; (v) you should not be affiliated with competitors if posting negative reviews; (vi) you should not make any conclusions as to the legality of conduct; (vii) you may not post any false or misleading statements; and (viii) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

      We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

      SOCIAL MEDIA

      As part of the functionality of the website, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (i) providing your Third-Party Account login information through the website; or (ii) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (i) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the website via your account, including without limitation any friend lists and (ii) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the website. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the website. You will have the ability to disable the connection between your account on the website and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the website. You can deactivate the connection between the website and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

      SUBMISSIONS

      You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the website (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

      WEBSITE MANAGEMENT

      We reserve the right, but not the obligation, to: (1) monitor the website for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the website in a manner designed to protect our rights and property and to facilitate the proper functioning of the website.

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